At Near Me Dental, LLC (hereinafter NMD, we, us, our), we are devoted to protecting your privacy and take responsibility for processing your personal information that we collect when you access or use the web resource https://nearmedental.com/ and linked websites, applications, and services owned and operated by NMD, and that relate to this Privacy Policy (collectively, the “Services”). This Privacy Policy aims to inform any person or entity (hereinafter “Users”, “you”, “your”) that use our Services to search providers of healthcare services, book appointments with dental offices, dentists, hygienists, dental labs (hereinafter the “Healthcare Providers”, “Healthcare Representatives”, “you”, “your”, “yours”), or use/access another features and technologies available on the web resource https://nearmedental.com/. 

BY USING OR ACCESSING THE SERVICES IN ANY MANNER, YOU ACKNOWLEDGE THAT THE TERMS OF THIS PRIVACY POLICY SHALL BE BINDING FOR YOU, AND YOU HEREWITH AGREE THAT WE WILL COLLECT, ACCUMULATE, OPERATE, DISTRIBUTE, AND PROCESS YOUR INFORMATION IN THE MANNER DEFINED HEREIN. IF YOU DISAGREE WITH THIS PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO USE THE SERVICE. IF YOU ACCESS/USE THE SERVICE ON BEHALF OF ANOTHER PERSON OR ORGANIZATION, YOU AGREE AND CONFIRM THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ORGANIZATION TO CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ORGANIZATION’S BEHALF.

Any use of the NMD Service is at all times conducted according to the Agreement (the definition “Agreement” is stated in our Terms of Use, which incorporates by reference this Privacy Policy and other NMD documentation).  IF YOU DISAGREE WITH ANY SECTION OF THE AFOREMENTIONED DOCUMENTS, YOU SHALL REFRAIN FROM FURTHER USAGE OF THE SERVICE.  

HIPAA and PHI

Certain demographic, health, and/or health-connected information about the Users that Near Me Dental may collect in the course of providing access to the Service to the Healthcare Providers might be treated as the “protected health information” or “PHI” under the Health Insurance Portability and Accountability Act (“HIPAA”). When NMD operates as a “Business Associate” (as such term is defined in HIPAA) and receives personally identifiable information about a User from or on behalf of the Healthcare Provider, and such Healthcare Provider is a “Covered Entity” (as such term is defined in HIPAA), this data falls under the PHI regime. Private information that the Users provide to NMD beyond the aforementioned context is not PHI. For instance, the PHI regime does not apply when you set up an account or adopt our online devices and services, conduct a search of the Healthcare Providers or book appointments with the Healthcare Providers, complete common medical history forms that are not connected with a particular Healthcare Provider (“Medical History Forms”); User voluntarily provides information in free-form text boxes through the Services or replies to reviews and worksheets; Users posts surveys; provide mechanism/IP Information or Web Analytics material by looking through our websites https://nearmedental.com/ or email us or differently reach out to us directly, that information is not PHI. 

HIPAA administers certain regulations for the privacy and safety of PHI and limits the manner in how PHI is processed and collected. NMD may only process PHI in certain cases stated by HIPAA or as authorized by the User.

Personal Data

The following sections define the types of personally identifiable information we collect in connection with your use of the NMD Portal. The definition “Personal Data” or “Personally Identifiable Information” or “Individual Data” represents any data that may pertain to or define a particular individual and also consists of information referenced to as “personally identifiable information” or “personal information” under the relevant data privacy laws, rules or regulations. For every category of Personal Data, this section also sets out the origin/source of collection of that Personal Data, our commercial or business purposes of collecting that Personal Data, and list third parties with whom we may share that Personal Data. More information about those origins and groups is provided below.

Personal Data of Users

THE BELOW SECTIONS APPLY ONLY TO USERS. IF YOU ARE A REPRESENTATIVE OF THE HEALTHCARE SERVICE PROVIDER, PLEASE LOOK AT THE HEALTHCARE REPRESENTATIVE PERSONAL DATA CHAPTER BELOW.

Types of Personal Data Collected by NMD

Fee Information. Types of Collected Personal Data:

• Type of payment card
• Last four numbers of payment card
• Billing address (email)

Gadget/IP Information. Types of Collected Personal Data:

• IP address
• Gadget ID
• Server ID
• Type of gadget/system software/browser used to get access to the Services

Web Analytics. Types of Collected Personal Data:

• Interaction with webpage
• Linked webpage/fount provided to you reference/redirected you to the Service
• Non-verifiable invitation IDs (technical and functional system requests)
• Metadata showing statistics connected with the cooperation between your gadget or browser and the Service

Geolocation Data

Other Data That You Voluntary Provide to NMD. Types of Collected Personal Data:

• Individual attributes such as password
• Individual Information is contained in emails or messages you sent to us.

User Individual Data. Types of Collected Personal Data :

• First and last names (middle name if applicable to you)
• DOB, age
• Gender
• Citizenship
• Race, ethnicity
• Height, weight, color of eyes, hair color
• Mail/E-mail address
• Phone number

Medical Data. Types of Collected Personal Data :

• Health maintenance
• Healthcare Service Providers inspected you/provided medical services to you before
• Reason for inspection and results
• Date of inspection
• Clinical records and health info you provide to us
• Insurance company, coverage plan, participant ID, class ID, payer ID

Booking Appointment Data. Types of Collected Personal Data:

• Appointment date and time
• Provider info
• Appointment form
• Is the User a new patient for a specific Healthcare Service Provider or not

Social Networks Data. Types of Collected Personal Data:

• Username (login)
• E-mail address
• Phone number
• IP
• Gadget ID

Sources of Collected Personal Data

You provide your Personal Data Directly to Us. 

When you make an account or use our different tools and services, including searching for Dental offices or Dentists, Hygienists, or Dental labs or search for available appointments with the said Healthcare Service Providers and completing Medical Forms prior to Dental offices or Dentists, Hygienists, or Dental Lab appointments.

When you willingly give information about yourself in free-form text boxes through the Services or feedback, worksheets, and other forms.

When you send an email to us or connect us in any other manner.

Your Personal Data has been Collected Automatically.

When you use the Services. Cookies (described hereafter).

Wherever you download and put in certain Apps and programs, which NMD provides, we may collect and save information sent from your computer device to provide the applicable Services, such as information about when you are activating and approachable to take updates or take updates alert notices.

Wherever you download our mobile App or use a location-approve browser, we may collect information regarding your location and mobile gadget, as relevant.

Third Parties Service Providers.

NMD may use service providers to understand how you interact and work with the Services or assist us in providing technical support regarding the NMD.

NMD can use the said service providers to receive information for the attraction of new clients and to make/create User profiles.

Advertising Partners.

NMD receives your personal data from some of our service partners who/which help us with marketing or advertising services connected to your use of our Services, publications, or communications.

Dental offices, Dentists, Hygienists, Dental Lab Service Providers.

We can obtain current information from your Dental offices, Dentists, Hygienists, Dental Lab Providers to support booking appointments.

Social Networks.

Whenever you take your social network account authorization to us or differently sign in to the Services in a mediator’s site or service, you understand and agree that some content and/or information in those accounts might be shared with us.

Commercial Or Business Purposes

Advancing, Customizing, and Developing, Marketing the Services

Creation and maintenance of your account or another User profile, billing.

Administrating you with the devices, services, and information you request.

Gathering or accomplishment the reason for providing the information to us.

Management of maintenance and support of the Services.

Developing, updating, and conducting maintenance of the Service and testing, exploring, in-house analytics, and product improvement.

Personalize the Service, website content available to you, and communications based on your preferences.

Protection and security of information processed by means of the Service.

Marketing of the Services, including making of publications or other types of advertisements.

Communications.

Chat with You, including responding to questions, the feedback we receive from you, and reminders about upcoming appointments, and providing you with information regarding the Near Me Dental Services.

Compliance with Legal Obligations and Agreements

Fulfilling our legal requirements under applicable law, regulation, court order, or other legal process or order, for instance, preventing, detecting, and investigating protection incidents and possibly illegal or banned actions.

Making sure that your NMD’ or other parties’ rights and interests are protected.

Enforcing the law or any agreements that may apply to you or to NMD.

Replying to claims that any posting or another distinguish content infringes third-party rights.

Settlement of Disputes

Processing of Payments

NMD, in some instances, may need to share your Individual Data with third-party service providers. NMD may transfer your Individual Data to our vendor providing payment processing services.

Our partner providing payment processing services is Stripe, Inc. (“Stripe”), which receives your payment card information and other related data which you provide voluntarily to us to process your payments. Please familiarize yourself with Stripe’s terms and conditions of providing the said services and privacy policy applicable to processing and use of Personal Data.

Security and Fraud Prevention

Identification of security incidents, protection against malicious, fraudulent, or illegal activity, and prosecuting a responsible person for that action.

Periodic review and audit of Service (including hosting, billing, keeping data, security, insurance identification, web service analytics functions, and features) and/or provide access to certain services, features, or functionality to our Users.

Testing to identify and correct errors that may lead to malfunctioning or improper functioning of the Service.

Operating services on our behalf, as well as managing or servicing accounts, providing customer service, handling or fulfilling charges, verifying customer Data, providing advertising or marketing Services, providing analytic Services.

Conduct other actions to verify, maintain or support the quality or security of our Services.

Other Users

Any information that you may disclose in your review or your online discussion or make in any other manner on the Service is accessible to the public and not in any case private. We advise that you meticulously consider whether to post any Individual Data on the Service. What you have written can be seen and/or gathered by third parties and can be used by others if we cannot control or prevent it. You may learn more about the process of our reviews at nearmedental.com/terms-of-use/privacy-policy/verified-reviews/.

Personal Data Related to the Healthcare Service Providers

THE BELOW SECTIONS APPLY ONLY TO DENTAL OFFICES, DENTISTS, HYGIENISTS, DENTAL LABS. IF YOU ARE A USER, PLEASE READ THE USER INDIVIDUAL DATA CHAPTER ABOVE.

Sources of Personal Data Collection

Fee Information. Sources of Personal Data Collection:

• Type of Payment card
• Last four numbers of payment card
• Billing address (email)

Gadget/IP Information. Sources of Personal Data Collection:

• IP address
• Gadget ID
• Server ID
• Type of gadget/system software/browser tent to approach the Services

Web Analytics. Sources of Personal Data Collection:

• Interaction with Web page
• Linked webpage link/fount provided you with reference to/redirected you to the Services
• Non-identifiable request IDs (technical and functional system requests)
• Metadata showing statistics connected with the interaction between your gadget or browser and the Service
• Geolocation Data

Other Data That You Voluntary Provide to NMD. Types of Collected Personal Data:

• Individual attributes such as password
• Individual Information is contained in emails or messages you sent to us.
• Personal Data that you open over the phone.

Personal Data Related to Dental offices, Dentists, Hygienists, Dental labs and Other Healthcare Service Providers. Types of Collected Personal Data:

• Form of incorporation, first and last names
• Mail/E-mail address
• Phone number
• Gender or gender identity
• Age/Date of birth
• Race/ethnicity
• Professional License Information
• Education history
• Specialties and certifications

Sources Of Personal Data Collection

You give your Information Directly to Us.

When you make an account or apply our tools and features accessible at the Service.

When you willingly share information about yourself in free-form text boxes through the Services.

When you address us in an email or reach out to us in another manner.

Your Personal Data is Automatically Collected.

When you use the Service Cookies (as this term defined hereafter and in other NMD documentation).

Wherever you download and use specific apps and software related to or incorporated into the Service, we may collect and process information sent from your device for the purposes of providing you with access to the Service.

Wherever you download our mobile app or use a browser, we may collect information regarding your location and mobile gadget.

Third Parties Service Providers.

NMD may use service providers to understand how you interact and work with the Service or assist us in providing technical support regarding the Service.

NMD may use the said service providers to attract new clients and to make/create User profiles.

Advertising partners.

NMD receives your Personal Data from some of our service providers who help us with marketing or advertising services connected to your use of our Service, publications, or communications.

Government or Public Records

NMD may use government or other public records.

Commercial or Business Purposes 

Advancing, Customizing, Developing, Marketing of the Service

Creation and maintenance of your account or another User profile, billing.

Administrating you with the devices, services, and information you request.

Achieving of purposes for the processing of Personal Data.

Management of maintenance and support of the Service.

Developing, updating, and conducting maintenance of the Service and testing, exploring, in-house analytics, and product improvement.

Personalizing the Service, website content available to you, and communications based on your preferences.

Protection and security of information processed by means of the Service.

Marketing of the Services, including the creation of publications or other types of advertisements.

Making Communications to Users.

Making any forms of communications to You, including our responses to questions, suggestions that we get from you, and sending reminders about upcoming appointments, and mailing you information regarding the Near Me Dental Services.

Legal Agreements

Fulfilling our legal requirements under applicable law, regulation, court order, or other legal processes, such as performing actions required to prevent, detect, and investigate data security incidents and illegal or restricted activities.

Ensure that your, NMD’s or other parties’ rights and interests relating to the Service are protected.

Enforcing the law or any agreements that may apply to you or to NMD.

Replying to claims that any posting or another distinguish content infringes third-party rights.

Settlement disputes

Onboarding Verification

Processing of Payments

NMD, in some instances, may need to share Personal Data with third parties. We can transfer such Personal data to the third-party vendors providing payment services to NMD.

Our partner providing payment processing services is Stripe, Inc. (“Stripe”), which receives your payment card information and other related data you provide voluntarily to us to process your payments.
Please check out Stripe’s terms and conditions of providing the said services and privacy policy applicable to processing and use of Personal Data.

Security and Fraud Prevention

Identify security incidents, implement protection measures against  fraudulent or illegal action, and prosecute a responsible person for that actions.

Periodic review and audit of the Service (including hosting, billing, keeping data, security, insurance identification, web service analytics functions, and features) and/or provide access to certain services, features, or functionality to our Users.

Testing to identify and correct errors that may lead to malfunction or improper work of the Service.

Operating services on our behalf, as well as managing or servicing accounts, providing customer service, handling or fulfilling charges, verifying customer Data, providing advertising or marketing Services, providing analytic services.

Other actions to verify, maintain or support the quality or security of our Service.

THE FOLLOWING SECTIONS APPLY TO BOTH USERS AND DENTAL OFFICES, DENTISTS, HYGIENISTS, DENTAL LABS, AND OTHER HEALTHCARE SERVICE PROVIDERS.

Transfers Made for Business Purposes

All Individual Data can be transferred to a third party in case of mergers, acquisitions, bankruptcy, or other transactions in which a third party acquires control over our business (in whole or part). If one of these transactions happens, we will make reasonable efforts to notify you that your Data is subject to diverse privacy and security policies.

Tracking Tools, Advertising, and Opt-Out

The following section provides additional information regarding the manners of collection of your Individual Data.

Information Which is Collected Automatically

The Service comprises cookies technologies allowing us to collect information about your web browser and other technical details related to your access and use of the NMD Service. Usually, we enable cookies to understand current trends, refine advertisements, and enhance user experience or maintenance purposes. For example, the Cookie technology helps us conduct maintenance or customize advertisements by tracking navigation, measuring productivity, saving identification status, adapting user background maintenance and analysis, and/or fraud prevention. Cookie files are little segments of information created when you access the NMD from any gadget or device. NMD could add information gathered of you in other sources or taken by third parties.

FULL INFORMATION REGARDING COOKIES IS LOCATED IN CHAPTER COOKIE POLICY.

Storage and Security of the Personal Data

For NMD, any matters related to the security of your Individual Data are essential. We achieve these goals by securing your Individual Data from unauthorized access. NMD follows commonly allowed rules to secure the Individual Data transferred to us. NMD recommends you protect your data settings by creating a strong password or implementation/enable of another sign-in mechanism. NMD also advises you to limit access to your gadgets and sign off after you have finished your session on the NMD. Though NMD works to improve the security of your Individual Data, you have to be aware that no one process of transferring Individual Data through the Internet is absolutely secure. NMD could not and does not warrant the absolute security of any data you provide to us. NMD is not responsible for any unlawful, negligent, or malicious actions of third parties, including steal, destruction, loss, or unwilled publication of your Individual Data.  If NMD believes that the security of your Individual Data may have been threatened or compromised, we will notify you about this. To promptly receive our notices, you shall connect your e-mail to your account at NMD. You authorize NMD to use your e-mail to send you such notifications. NMD may process your Individual Data to conform with our legal obligations, solution disputes or pick up fees owed, or as any permitted to NMD policies and procedures.

Processing of Data of Underage Persons

The Service is not intended for the use of persons under sixteen years. When you access, work with, and/or submit any data to NMD, you confirm to us that you are older than sixteen age. Our Terms of Use and other NMD documentation contain specific wording stating that we do not specifically collect or process the Individual Data from persons below the age of sixteen. NMD recognizes that it collects or processes any Individual Data regarding a child under age sixteen without parents or guardians’ permission. NMD will use that Individual Data only to inform the child (the parents or guardian or other legal representatives) that the child is not authorized to use the Service. Afterward, NMD will delete such Individual Data. If you believe that a child below the age of sixteen provided their Personal Data to us, please immediately reach out to us at Privacy@NearMeDental.com. When you are sixteen years old and reach the age of majority adopted at the place of your residence, you may continue having access to the Service with the consent and under the control of your parents or guardians or other legal representatives. If you are a parent or guardian or another legal representative of a minor child, you can, according to the Agreement and have access to the Service on behalf of such person. Any Data that you provide to NMD while using the Service on behalf of your minor child will be treated as Individual Data in the manner specified herein. Whenever you work with the Services on behalf of another person, oblivious of age, you consent that NMD might reach out to you by using the contact information provided to us in connection with your access to the Service. You shall also promptly and adequately inform the person on whose behalf you’re acting about any and all provisions of this document and notices which may be received from NMD or our service providers.

Information That is Neither Individual Data nor PHI

NMD may process other categories of data and information, neither Individual Data nor PHI, for any purposes authorized by the applicable law.

Controlling Your Individual Data & Notifications

Whenever you are a registered User of NMD, you may change certain Individual Data or other account information. If you would like to close your account, please email us at Privacy@NearMeDental.com. NMD will use reasonable efforts to delete your account as soon as possible. However, NMD reserves the right to keep information from closed accounts consistent with our internal data storage policies and requirements of applicable laws. You must immediately notify NMD if any of your account information is compromised, changed, stolen, or used in any other manner without your permission.

California Rights

The California Consumer Privacy Act of 2018 (“CCPA”) gives California residents with certain rights about their Individual Data. The chapter “Do Not Sell My Personal Information” clarifies your CCPA rights and informs you about the manners of exercising such rights. If you have any questions regarding the chapter “Do Not Sell My Personal Information”, please reach us at Consumer-privacy@nearmedental.com and note “California Rights” in the subject line of your message.

Access

You have the right to request us to clarify  information regarding the processing of your Individual Data by NMD, including the following:

Types of your Individual Data that we collect from you

Sources where your Personal Data was collected

Purposes of processing your Personal Data

Third parties receive your Personal Data from us.

Notwithstanding other provisions to the contrary herein, NMD will store and process your Individual Data available for us for the past 12 months for the stated business or commercial purposes. At your request, NMD will identify the types of Individual Data which were transferred to third-party recipients. You hereby agree to the right of  NMD to sell the specified Individual Data for the past 12 months to the said third parties. We will also provide you with information about types of Individual Data acquired by third-party recipients at your request.

Deletion

You have the right to request us to delete the Individual Data that we have collected from you. According to the CCPA, this right is provided to some exceptions. The chapter “Do Not Sell My Personal Information” details your CCPA rights and interprets how to use those rights.

Exercise of Your Rights

To exercise the rights described above, you shall reach out to us by sending a message with the following information:

your name, confirmation of identity and proof that you are a data subject or was properly authorized to make this request, description of your message.

The message that contains all of this information will be an “Active Request.” NMD will not react to the message that doesn’t match the information before. NMD will only work with Individual Data subject to an Active Request to identify you and accomplish your request. It’s not necessary to have a registration to send an Active Request. NMD usually answers your Active Request within 45 days of receipt. You may read additional information regarding Exercising Your Rights at https://NearMeDental.com/privacy-settings.  

Whenever you have other questions regarding Active Request, you can reach us at (800) 963-9999 or email us at Consumer-Privacy@NearMeDental.com.

Amendments to the Privacy Policy

Whenever NMD decides to amend the Privacy Policy, we shall inform you about it by email or information on the homepage https://nearmedental.com/. However, the processing of Personal Data is subject to the Privacy Policy and other NMD documentation acting at the time of collection and treatment of such Data.

Interaction

Whenever you have questions or concerns regarding the Privacy Policy of NMD, please feel free to reach out to us by Email address: Privacy@nearmedental.com  or at the address of Near Me Dental LLC, 2384 Ocean Avenue, Brooklyn, NY 11229, or by phone: 800.963.9999, 212.871.6398.