At Near Me Dental, LLC (“NMD,” “we,” “us,” or “our”), we are committed to safeguarding your privacy and responsibly managing any personal information we collect when you access or use our website at https://nearmedental.com/, as well as linked websites, applications, and services owned and operated by NMD that are subject to this Privacy Policy (collectively, the “Services”). This Privacy Policy is designed to inform individuals or entities (“Users,” “you,” or “your”) who use our Services to search for healthcare providers, book appointments with dental offices, dentists, hygienists, or dental labs (collectively, “Healthcare Providers”), or utilize other features and technologies available on https://nearmedental.com/.

Acceptance of Terms

BY ACCESSING OR USING THE SERVICES IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY. YOU CONSENT TO OUR COLLECTION, STORAGE, USE, DISCLOSURE, AND PROCESSING OF YOUR PERSONAL INFORMATION AS DESCRIBED HEREIN. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU MUST IMMEDIATELY CEASE USING THE SERVICES. IF YOU ARE ACCESSING OR USING THE SERVICES ON BEHALF OF ANOTHER INDIVIDUAL OR ORGANIZATION, YOU REPRESENT AND WARRANT THAT YOU ARE AUTHORIZED TO CONSENT TO THIS PRIVACY POLICY ON THEIR BEHALF.

Your use of the Services is governed by the Agreement, as defined in our Terms of Use, which incorporates this Privacy Policy and other NMD documentation by reference. IF YOU DISAGREE WITH ANY PROVISION OF THE TERMS OF USE, THIS PRIVACY POLICY, OR RELATED DOCUMENTS, YOU MUST NOT USE THE SERVICES.

HIPAA and Protected Health Information (PHI)

Certain demographic, health, or health-related information that NMD may collect while providing access to the Services for Healthcare Providers may be considered “protected health information” or “PHI” under the Health Insurance Portability and Accountability Act (“HIPAA”). When NMD acts as a “Business Associate” (as defined under HIPAA) and receives personally identifiable information from or on behalf of a Healthcare Provider classified as a “Covered Entity” (as defined under HIPAA), such data is treated as PHI. However, personal information you provide to NMD outside this context is not considered PHI. Examples of non-PHI data include:

• Information provided when creating an account or using our online tools and services.
• Searches for Healthcare Providers or booking appointments.
• Completion of general medical history forms not linked to a specific Healthcare Provider (“Medical History Forms”).
• Voluntary submissions in free-form text boxes, reviews, surveys, or worksheets via the Services.
• Device/IP information, web analytics data, or communications sent directly to us (e.g., via email to Privacy@NearMeDental.com).

HIPAA imposes strict regulations on the privacy and security of PHI, limiting how it may be collected, used, or disclosed. NMD will only process PHI in accordance with HIPAA requirements or with your explicit authorization.

Personal Data

The following sections outline the types of personally identifiable information (“Personal Data,” “Personally Identifiable Information,” or “Individual Data”) we may collect in connection with your use of the NMD Services. Personal Data refers to any information that can identify or relate to a specific individual, as defined under applicable data privacy laws, rules, or regulations. For each category, we specify the source of collection, our business purposes, and third parties with whom we may share such data.

Personal Data of Users

APPLIES ONLY TO USERS. HEALTHCARE PROVIDERS, PLEASE REFER TO THE SECTION BELOW.

Types of Personal Data Collected

• Fee Information:
  
  • Type of payment card.
  • Last four digits of payment card.
  • Billing address (email).
• Device/IP Information:
  
  • IP address.
  • Device ID.
  • Server ID.
  • Device type, operating system, browser used to access the Services.
• Web Analytics:
  
  • Interactions with webpages.
  • Referring/redirected webpages.
  • Non-identifiable request IDs (technical/functional system data).
  • Metadata on device/browser interactions with the Services.
• Geolocation Data: Location information (where enabled).
• Voluntarily Provided Data:
  
  • Personal attributes (e.g., password).
  • Information in emails or messages sent to us.
• User Profile Data:
  
  • First and last names (middle name if applicable).
  • Date of birth (DOB), age.
  • Gender.
  • Citizenship.
  • Race, ethnicity.
  • Height, weight, eye color, hair color.
  • Mailing/email address.
  • Phone number.
• Medical Data:
  
  • Health history.
  • Previous Healthcare Providers visited.
  • Reason for visit and results.
  • Date of visit.
  • Clinical records/health information provided.
  • Insurance details (company, plan, participant ID, class ID, payer ID).
• Booking Appointment Data:
  
  • Appointment date and time.
  • Provider information.
  • Appointment form details.
  • New patient status with a specific Healthcare Provider.
• Social Network Data:
  
  • Username (login).
  • Email address.
  • Phone number.
  • IP address.
  • Device ID.

Sources of Personal Data

• Directly from You:
  
  • When creating an account, using tools/services, searching for Healthcare Providers, booking appointments, or completing Medical History Forms.
  • Voluntary submissions via text boxes, feedback, worksheets, or forms.
  • Emails or other direct communications to Privacy@NearMeDental.com.
• Automatically Collected:
  
  • Via cookies (see Cookie Policy below) during Service use.
  • From apps/software downloads, including update notifications and location data (if enabled).
• Third-Party Service Providers:
  
  • Partners analyzing user interactions or providing technical support.
  • Vendors assisting with client acquisition and user profiling.
• Advertising Partners:
  
  • Marketing/advertising partners sharing data related to your Service use.
• Healthcare Providers:
  
  • Current data from Dental offices, Dentists, Hygienists, or Dental Labs for appointment bookings.
• Social Networks:
  
  • Data shared when authorizing a social network account for Service access.

Commercial or Business Purposes

• Advancing, customizing, developing, and marketing the Services.
• Creating/maintaining user accounts, billing, and providing requested services/information.
• Managing Service maintenance, support, development, testing, analytics, and improvements.
• Personalizing content, communications, and the Service based on preferences.
• Ensuring security and protecting processed information.
• Marketing via publications or advertisements.
• Communicating with you (e.g., responding to inquiries, appointment reminders).

Compliance with Legal Obligations and Agreements

• Meeting legal requirements (e.g., court orders, regulations) to prevent, detect, or investigate security incidents or illegal activities.
• Protecting the rights and interests of NMD or third parties.
• Enforcing applicable laws or agreements.
• Addressing claims of third-party rights infringement.
• Resolving disputes.

Processing of Payments

NMD may share your Personal Data with third-party payment processors. Our payment partner is Stripe, Inc. (“Stripe”), which handles your payment card information and related data you provide voluntarily. Please review Stripe’s Terms of Service and Privacy Policy for details on their data processing practices. NMD is not responsible for Stripe’s handling of your information.

Security and Fraud Prevention

• Identifying security incidents and protecting against fraudulent or illegal activities.
• Conducting periodic audits of the Service (hosting, billing, security, analytics).
• Testing for errors and ensuring Service functionality.
• Managing accounts, customer service, charges, and marketing/analytics on our behalf.
• Supporting Service quality and security.

Other Users

Information you disclose publicly (e.g., reviews, discussions) is accessible to others and not private. We recommend caution when sharing Personal Data. For more on our review process, see Verified Reviews.

Personal Data Related to Healthcare Providers

APPLIES ONLY TO DENTAL OFFICES, DENTISTS, HYGIENISTS, DENTAL LABS. USERS, PLEASE REFER TO THE SECTION ABOVE.

Types of Personal Data Collected

• Fee Information:
  
  • Type of payment card.
  • Last four digits of payment card.
  • Billing address (email).
• Device/IP Information:
  
  • IP address.
  • Device ID.
  • Server ID.
  • Device type, operating system, browser used to access the Services.
• Web Analytics:
  
  • Interactions with webpages.
  • Referring/redirected webpages.
  • Non-identifiable request IDs.
  • Metadata on device/browser interactions.
• Geolocation Data: Location information (where enabled).
• Voluntarily Provided Data:
  
  • Personal attributes (e.g., password).
  • Information in emails, messages, or phone conversations with us.
• Healthcare Provider Data:
  
  • Business structure, first and last names.
  • Mailing/email address.
  • Phone number.
  • Gender or gender identity.
  • Age/date of birth.
  • Race/ethnicity.
  • Professional license information.
  • Education history.
  • Specialties and certifications.

Sources of Personal Data

• Directly from You:
  
  • When creating an account or using Service tools/features.
  • Voluntary submissions via text boxes or direct communications.
• Automatically Collected:
  
  • Via cookies during Service use (see Cookie Policy).
  • From app downloads or location-enabled browsers.
• Third-Party Service Providers:
  
  • Partners analyzing interactions or providing technical support.
  • Vendors for client acquisition and profiling.
• Advertising Partners:
  
  • Marketing/advertising partners sharing data.
• Government/Public Records:
  
  • Data from public sources.

Commercial or Business Purposes

• Advancing, customizing, developing, and marketing the Services.
• Creating/maintaining accounts, billing, and providing requested services.
• Managing Service maintenance, support, development, testing, analytics, and improvements.
• Personalizing content, communications, and the Service.
• Ensuring security and protecting processed information.
• Marketing via publications or advertisements.
• Communicating with you (e.g., responding to inquiries, appointment reminders).

Legal Agreements, Onboarding Verification, Payments, Security, and Fraud Prevention

(Same purposes as for Users, applied to Healthcare Providers.)

Transfers Made for Business Purposes

In the event of mergers, acquisitions, bankruptcy, or other transactions where a third party assumes control of NMD (in whole or part), your Personal Data may be transferred. We will endeavor to notify you of any such transfer, after which your data will be subject to the acquiring party’s privacy policies. NMD is not liable for the handling of your data post-transfer.

Tracking Tools, Advertising, and Opt-Out

We use cookies and similar technologies to collect data about your browser and Service usage (e.g., trends, ads, user experience). Cookies help with maintenance, ad customization, and fraud prevention. Full details are in our Cookie Policy. You may opt out via your browser settings or by contacting Privacy@NearMeDental.com.

Storage and Security of Personal Data

NMD prioritizes the security of your Personal Data, employing industry-standard measures to prevent unauthorized access. However, no internet transmission is entirely secure. NMD cannot guarantee absolute security and is not liable for unauthorized access, theft, loss, or disclosure by third parties. If a security breach is suspected, we will notify you via the email associated with your account. You authorize NMD to use this email for notifications. Data may be retained to comply with legal obligations, resolve disputes, or collect fees, as permitted by our policies.

Processing of Data of Minors

The Services are not intended for individuals under 16. By using the Services, you confirm you are over 16. We do not knowingly collect data from minors under 16 without parental consent. If such data is received, it will be used only to notify the minor (or their guardian) of ineligibility, then deleted. Contact Privacy@NearMeDental.com if you believe a minor’s data was provided. Parents/guardians may use the Services on behalf of minors, subject to this Policy.

Information That is Neither Personal Data nor PHI

NMD may process non-Personal Data or non-PHI for purposes permitted by law, without restriction under this Policy.

Controlling Your Personal Data & Notifications

Registered Users may update certain Personal Data or close their account by emailing Privacy@NearMeDental.com. NMD will make reasonable efforts to delete accounts promptly, but reserves the right to retain data per internal policies and legal requirements. Notify us immediately if your account is compromised.

California Rights (CCPA)

Under the California Consumer Privacy Act of 2018 (“CCPA”), California residents have rights regarding their Personal Data. See the Do Not Sell My Personal Information section for details. Contact Consumer-Privacy@NearMeDental.com with “California Rights” in the subject line for inquiries.

Access

You may request details on:

• Types of Personal Data collected.
• Sources of collection.
• Purposes of processing.
• Third parties receiving your data.
  NMD will provide data processed in the last 12 months for business purposes and identify third-party recipients upon request. You agree NMD may sell this data to third parties.

Deletion

You may request deletion of your Personal Data, subject to CCPA exceptions. See Do Not Sell My Personal Information for details.

Exercise of Your Rights

Submit an “Active Request” with your name, identity verification, and request details to Consumer-Privacy@NearMeDental.com or call (800) 963-9999. Responses are typically provided within 45 days. Learn more at https://nearmedental.com/privacy-settings.

Amendments to the Privacy Policy

NMD may amend this Privacy Policy and will notify you via email or a notice on https://nearmedental.com/. Changes apply to data collected after the effective date of the amendment.

Contact Us

For questions or concerns, contact us at:

• Email: Privacy@NearMeDental.com
• Address: Near Me Dental, LLC, 2384 Ocean Avenue, Brooklyn, NY 11229
• Phone: (800) 963-9999 or (212) 871-6398